The Renters' Rights Act 2025 — What Letting Agents Need to Know About Property Inventories

What the Renters' Rights Act 2025 Means for Letting Agents
The Renters' Rights Act came into full effect on 1 May 2026 — affecting every letting agent, landlord and property manager in England. Here is a clear breakdown of the key changes and what they mean in practice.
- Section 21 abolished — possession now requires solid evidence
- Deposit disputes harder to win without watertight inventory reports
- Deposit disputes harder to win without watertight inventory reports
- Deposit disputes harder to win without watertight inventory reports
Landlords and letting agents can no longer use Section 21 to regain possession. All evictions must now be based on specific, legally valid grounds.
From 1 May 2026, Assured Shorthold Tenancies no longer exist. All tenancies are now periodic — rolling monthly with no fixed end date.
Rent can only be increased once every 12 months through a formal process. Landlords and agents must follow the correct procedure or the increase is invalid.
Section 8 possession grounds have been reformed and expanded. Key grounds now include: Ground 8 (serious rent arrears, threshold increased to three months), Ground 12 (breach of tenancy), Ground 13 (damage or neglect), Ground 14 (anti-social behaviour), Ground 15 (deterioration of furniture), and a new ground for landlords wishing to sell or move in.
All private landlords in England must join a new PRS Landlord Ombudsman scheme. Letting agents acting on behalf of landlords must ensure their clients are registered.
A new national database of private rented properties is being established. Landlords must register their properties — and letting agents acting on their behalf share responsibility for compliance.
Landlords and agents are prohibited from blanket bans on renting to tenants with children or those claiming benefits. All prospective tenants must be assessed on individual merit.
Awaab's Law — originally applied to social housing — now extends to private rentals. Landlords must investigate and fix hazards such as damp and mould within fixed timeframes.

Why the Renters' Rights Act Makes Professional Inventories Essential
The abolition of Section 21 fundamentally changes the risk landscape for every letting agent in London. Previously, a landlord could regain possession without proving fault. Now, every possession claim must be evidenced — and the quality of your documentation determines the outcome.
- Protects the letting agent — independent reports produced by an AIIC-accredited inventory company carry significantly more weight than agent-produced or landlord-produced records.
- Provides timestamped photographic evidence — admissible in possession proceedings and accepted by TDS, DPS and MyDeposits deposit dispute resolution.
- Documents the property's condition at the start of tenancy — creating the baseline against which all future claims are measured. Every letting agent inventory service in London should meet this standard as a minimum.
Letting agents who rely on informal check-in notes are now exposed. The best inventory company in London for your agency is one that is AIIC-accredited, delivers within 24 hours, and produces reports that hold up under scrutiny.

How InventoryFlex Supports Letting Agents Under the New Legislation

Inventory Reports
A detailed room-by-room property inventory report with hundreds of timestamped photographs. The starting point for every tenancy — and the evidence base for any future deposit dispute or possession claim. From £110, delivered within 24 hours.
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Inventory & Check-in
A complete room-by-room record of the property's condition at the start of tenancy — with hundreds of timestamped photographs and a signed tenant handover. The foundation of any possession claim or deposit dispute under the new Act. From £120, delivered within 24 hours.
Learn more about Inventory & Check-in →
Mid-term Inspection
With all tenancies now periodic and Awaab's Law extended to private rentals, mid-term inspections are no longer optional for a responsible letting agent inventory service in London. Our inspections identify and document property condition issues before they escalate. From £65.
Learn more about Mid-term Inspections →
Check-out
At the end of tenancy, our clerk compares the property's current condition directly against the original inventory. Every change, area of damage or cleaning issue is documented — giving agents the evidence needed for fair, defensible deposit deductions under TDS, DPS and MyDeposits. From £100.
Learn more about Check-out Reports →
Why Choose Inventory Flex

AIIC Newcomer Award 2025
London's only award-winning inventory company, recognised for the highest standards of independent inventory reporting

15,000+ inspections completed
Consistent quality across every property type and borough in London since 2018
24-hour guaranteed report delivery
Emailed simultaneously to your agency, the landlord and the tenant

Accepted by all major deposit schemes
very report meets the evidence standards of TDS, DPS and MyDeposits

Independent, unbiased reports
produced by AIIC-accredited clerks with no financial interest in the outcome, carrying full weight in deposit disputes and possession proceedings


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Join 100+ London letting agencies already using InventoryFlex. Get priority scheduling, consistent AIIC-standard reports and guaranteed 24-hour delivery across your entire London portfolio. No contracts, no minimum commitments.
Frequently Asked Questions
No — inventory reports are not yet a legal requirement. However, the abolition of Section 21 means landlords and agents now need documented evidence for every possession claim. Without a professional inventory, Ground 13 (property damage), Ground 15 (furniture deterioration) and deposit deduction claims become very difficult to sustain. In practice, a professional inventory is now essential for any letting agent acting responsibly on behalf of their clients.
Without Section 21, landlords can no longer simply end a tenancy to resolve disputes. If a landlord wishes to make deposit deductions for damage or cleaning, they must prove the property's original condition. A professional AIIC-accredited check-in inventory and check-out report are the primary evidence accepted by TDS, DPS and MyDeposits.
Ground 12 (breach of tenancy), Ground 13 (damage or neglect of property) and Ground 15 (deterioration of landlord furniture) all require documentary evidence of the property's original condition. A professional check-in inventory report is the standard form of that evidence.
With all tenancies now periodic and no fixed end date, mid-term inspections provide letting agents with a documented record of property condition during the tenancy. This is particularly important for Awaab's Law compliance — identifying damp, mould or hazard issues early — and for supporting any possession claim under Ground 13 or 14.
Yes — all InventoryFlex reports are produced by AIIC-accredited clerks and accepted by TDS, DPS and MyDeposits. Our AIIC Newcomer Award 2025 confirms we meet the highest standards of the industry.
All reports are delivered within 24 hours of inspection — emailed simultaneously to your agency, the landlord and the tenant. All parties have 7 days to raise any queries before the report is finalised.
